Privacy Policy

When you book an appointment or interact with Jyoti Beauty Salon, we may collect the following personal information:

• Full name — to identify you and personalise your experience

• Phone number — to confirm bookings and send reminders

• Email address — to send booking confirmations and occasional updates

• Service preferences — to tailor our offerings to your needs

We collect this information only when you voluntarily provide it through our website, in-salon forms, or when you contact us directly.

We use the personal information we collect for the following purposes:

• Processing and managing your salon appointments

• Sending booking confirmations and reminders via phone or email

• Improving our services based on your feedback and preferences

• Responding to your enquiries and providing customer support

• Sending occasional promotional offers (only with your consent)

We will never use your information for purposes other than those stated above without your explicit consent.

For appointment bookings that require advance payment or deposits, we accept payments via UPI and cash.

• We do not store your UPI ID or transaction details on our servers.

• Payment information is used solely to process your booking deposit or service payment.

• We do not share your payment information with any third party beyond what is necessary to process the transaction.

Our website uses Google Analytics to understand how visitors interact with our site. This helps us improve user experience and content.

• Google Analytics collects anonymised data such as pages visited, time spent on site, browser type, and general geographic location.

• This data does not personally identify you.

• You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

• We use essential cookies to ensure the website functions properly. These cookies do not track personal information.

We may use WhatsApp to communicate with you regarding your appointments, respond to enquiries, or share service updates.

• We will only contact you on WhatsApp if you have provided your phone number and initiated or consented to communication.

• WhatsApp messages are governed by WhatsApp's own privacy policy and terms of service.

• We do not share your phone number or WhatsApp conversations with any third party.

Jyoti Beauty Salon does not sell, trade, or otherwise transfer your personal information to third parties.

• We do not share your data with marketing agencies or advertisers.

• Your information may only be disclosed if required by law or to protect our rights, safety, or property.

We take reasonable precautions to protect your personal information:

• Access to personal data is restricted to authorised salon staff only.

• Our website uses HTTPS encryption for all data transmission.

• We regularly review our data handling practices to ensure your information remains secure.

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

• Booking records are retained for up to 2 years for service history and quality assurance.

• You may request deletion of your personal data at any time by contacting us.

• Upon request, we will delete your information within 30 days, except where retention is required by law.

You have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you.

• Correction — request corrections to any inaccurate or incomplete data.

• Deletion — request that we delete your personal information.

• Opt-out — unsubscribe from promotional communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

• Salon services for minors are provided only with parental or guardian consent and supervision.

• If we become aware that we have collected information from a child under 13 without parental consent, we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

• Changes will be effective immediately upon posting on our website.

• We will update the "Last updated" date at the top of this page.

• Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us.